SAVE AN EXTRA 5% WITH CODE: WELCOME5
Last Updated: June 13, 2026
These Terms & Conditions govern the use of the Reborn Dolls & Co website (reborndollshop.co.uk) and the purchase of any products from our store. By accessing this website, registering an account, or placing a retail or wholesale order, you agree to comply with and be strictly bound by these terms.
Reborn Dolls & Co is a trading identity of our legally registered UK business entity. We are premier domestic distributors and official stockists of authentic, premium European-manufactured dolls (including genuine Arias and Llorens collections), supplying retail shops, independent boutiques, nurseries, and verified trade partners.
Registered Office & Fulfillment Center: Office 38 Tradeforce Building, Cornwall Place, Bradford, England, BD8 7JT
Company Registration Number: Registered in England| Company No. 17166512
Direct Corporate Phone Line: 01274 400100
Official Support Communications: [email protected]
We reserve the absolute operational right to modify, adjust, or update these Terms & Conditions at any time. Any changes will be updated dynamically on this page and will take immediate commercial effect upon publication.
By interacting with this platform, you firmly agree to use it exclusively for lawful business purposes and in a manner that does not infringe upon, restrict, or inhibit the marketplace rights of others.
You must not introduce viruses, trojans, worms, logic bombs, or other malicious digital assets, nor attempt to gain unauthorized entry to our secure hosting servers, databases, or West Yorkshire facility network networks.
We reserve the formal right to suspend, restrict, or permanently terminate your interface access if we have reasonable grounds to believe a user has bypassed or violated these contractual terms.
To unlock wholesale opportunities, trade-only tier pricing, or deep custom pipelines, users must apply for a secure Trade Account.
By filling out our wholesale profile layout, you guarantee that all submitted legal entity fields, VAT details, and contact pointers are current, accurate, and completely verifiable.
Account owners hold complete accountability for securing the secrecy of their digital login credentials and are responsible for all purchase actions submitted under their trade profile.
We reserve full authority to manually review, authorize, reject, or suspend trade account access at our strict operational discretion.
We enforce a strict commitment to marketplace honesty: The doll displayed in our studio photography is the exact authentic model you will receive. We trade exclusively in fully safety-tested, genuine branded products imported from formal European channels.
While we make every effort to display true structural detailing, minor variations in fabric batches, eye refraction, or manufacturer presentation styles may occasionally occur.
Unlike dropshipping networks or overseas speculative storefronts, 100% of our active stock is held physically in the UK. Product presence is tied directly to real-time warehouse data. We reserve the right to modify availability limits or retire collections without prior notice.
All trade and retail prices displayed on reborndollshop.co.uk are managed dynamically and are subject to change without notice based on standard importation indices or manufacturer shifting rates.
Prices will clearly indicate whether they are exclusive or inclusive of statutory UK taxes (VAT) depending on your authorized profile status (Trade Account vs. Standard Visitor). Trade partners remain fully responsible for handling their local tax compliance metrics.
We reserve the right to correct any clear numerical pricing or processing errors across our storefront layout at any point. If a system pricing bug affects an active order, our Bradford account team will contact you immediately to rectify the error before inventory leaves our warehouse.
When you complete a checkout request on our website, your submission constitutes a formal legal offer to purchase the specified inventory under these terms.
A contract is only finalized once our facility team verifies physical stock availability, confirms secure payment clearing, and issues a tracking-enabled transaction receipt.
We maintain the complete operational right to cancel or refuse any checkout entry for reasons including limited stock capacity, unapproved payment authorizations, or high-risk indicators highlighted by our anti-fraud screening systems.
Because we do not depend on international shipping lanes or drop-shippers, all orders are processed and handled directly from our fulfillment hub in Bradford.
Guaranteed Fast Dispatch: Packages are prepared for rapid transit and delivered securely within 2–3 working days across the UK using trusted domestic tracked carriers.
Delivery dates provided during checkout are realistic operational estimates. While we maintain a highly consistent delivery rate, we cannot be held responsible for unexpected third-party transit strikes, extreme weather occurrences, or force majeure events.
Returns and exchanges are handled transparently by our Bradford customer support team in strict compliance with UK commercial regulations.
If your business receives a defective, structurally damaged, or incorrect manufacturer shipment, you must contact our office line on 01274 400100 or notify us via email within a reasonable period after parcel delivery.
To qualify for a regular return or inventory restocking credit, products must be returned completely unused, unaltered, and securely packed inside their original branded European manufacturer packaging.
All media materials and text assets visible on this site—including layout graphics, product names, logos, written descriptions, custom code strings, and studio photography—are the exclusive property of Reborn Dolls & Co or our Spanish manufacturing partners.
Any unauthorized downloading, reproduction, republication, distribution, or commercial reuse of our media files or brand identifiers without express written authorization from our UK headquarters is strictly prohibited and protected under corporate copyright laws.
To the absolute extent permitted under United Kingdom commercial law, Reborn Dolls & Co shall not be held liable for any indirect, incidental, or consequential business losses, loss of store revenue, data corruption, or inventory downtime resulting from the navigation of this website or the retail use of our products.
Our total aggregate liability for any legitimate claim linked directly to a product order is strictly limited to the exact financial sum successfully processed and received by us for that specific order transaction.
Your system use and data transmissions are governed concurrently under our comprehensive Privacy Policy, which defines how our West Yorkshire operations collect, protect, and process consumer and business data under strict UK General Data Protection Regulation (UK GDPR) mandates.
These Terms & Conditions, along with all associated checkout contracts, shall be governed by, interpreted, and enforced in accordance with the laws of England & Wales. Any legal disputes or statutory claims arising out of your business relationship with our brand shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
If you require immediate clarification on any section of these Terms & Conditions, or need swift technical assistance regarding a wholesale shipment, please reach out directly to our UK office:
By Phone: Call our team on 01274 400100 (Open Monday to Friday during standard UK business hours)
By Email: Contact us at [email protected]
By Post: Write to us at Office 38 Tradeforce Building, Cornwall Place, Bradford, England, BD8 7JT
