Shipping and Delivery

Home | Shipping and Delivery

At Reborn Dolls & Co (reborndollshop.co.uk), we believe in transparent pricing, reliable UK delivery, and a straightforward shopping experience. Unlike many overseas retailers, all of our products are dispatched from our UK fulfilment facility, helping to reduce delivery times and eliminate unexpected customs charges.

UK Stock & Dispatch

We work hard to keep our products in stock and ready for dispatch from our UK warehouse.

If an item is temporarily unavailable after an order has been placed, our customer support team will contact you promptly via email or telephone with an estimated delivery date.

Every order is carefully packed and dispatched using trusted UK courier services with full tracking.

Saturday Delivery

Delivery will take place on the soonest available Saturday based on the product’s lead time.
For in-stock items, order before 3:00pm on Friday for delivery on the next available Saturday.

Delivery Charges by Area

Area	Delivery Service	Delivery Time	Charge
UK Mainland	Standard Delivery	3–5 Working Days	FREE on orders over £70, otherwise £5.99
UK Mainland	Express Delivery	Next Working Day	£5.99
Scottish Highlands & Scottish Islands	Standard Delivery	2 Working Days	£19.95
Northern Ireland	Standard Delivery	2 Working Days	£24.95
Isle of Man, Isle of Wight & Scilly Isles	Standard Delivery	2 Working Days	£21.95

Applicable Postcodes

Scottish Highlands

AB31–38, AB41–56, FK17–21, IV1–39, IV52–54, IV63, KW0–14, PH15–41, PH49–50.

Scottish Islands

HS1–9, IV40–51, IV55–59, KA27–28, KW15–17, PA20, PA41–78, PH42–44, ZE1–3.

Northern Ireland

All BT postcodes.

Scilly Isles

TR21, TR22, TR23, TR24 and TR25.

Isle of Man

All IM postcodes.

Isle of Wight

PO30–PO41.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available), allowing you to monitor your delivery from dispatch to arrival.

Delivery Information

Estimated delivery times begin once your order has been dispatched. While we aim to deliver within the stated delivery windows, delays may occasionally occur due to circumstances beyond our control, including:

Severe weather conditions
Public holidays
Courier network delays
High seasonal demand

We appreciate your patience during these periods and will always endeavour to keep you informed of any significant delays.

Need Assistance?

If you have any questions regarding your order or delivery, our UK customer support team is here to help.

Reborn Dolls & Co
Registered in England | Company No. 17166512